Customer Service Manager
Berlin HQ, DE
Contract
Full time
As a Customer Service Manager, you aim to provide superior customer service and a positive and welcoming experience to all customers. You enjoy providing solutions to customers and selling products and services. You do not mind splitting your time between the office and outdoors to ensure the grounds and buildings are at a quality you can be proud of. If this is you, you have found your fit; our full-time Customer Service Manager position is perfect for you and we will train you to succeed!
Responsibilities
- Use programs to research and analyse complaints, incidents, and concern
- Making outbound phone calls/answering client and employee calls
- provide support to other team members and internal departments
Requirements
Qualifications:
- Minimum 2 years experiences in the related field.
- Fluent in German and English
- Problem solving, and performance analysis abilities
- Highly motivated and results oriented
- Willing to learn and apply new skills.
Benefits
- Paid time off
- Paid training and coaching plans
- Comprehensive group healthcare programs
Open Positions
Browse our current job openings below and apply today to be a part of a dynamic and collaborative workplace culture.
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